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Needs-based communication training improved nurses' self-efficacy while broader effects were limited

Patient education and counseling (PubMed)Jul 15, 2026

AI-summarized from the linked source. Educational brief, not medical advice.

Brief summary

In a waitlist-controlled randomized trial of 157 hospital nurses, needs-based patient-centered communication training improved self-efficacy, subjective knowledge, and attitudes immediately after training, while effects on other outcomes were limited.

What NurseJet pulled from the source

The KOMPAT study was conducted at three hospitals in Hamburg, Germany. The intervention produced a large post-training difference in self-efficacy, but the abstract did not show improvement in observed communication behavior, health-related distress, or work-related distress, so the results support skill development rather than proven patient-outcome improvement.

Why this matters for nurses

Nurse educators and leaders often deploy communication training without evidence that confidence transfers into practice. KOMPAT supports a needs-based approach for improving self-efficacy while underscoring the need to assess real conversations, patient experience, and durability after training.

Bedside takeaway

Evaluate communication training with observed skills and patient-centered measures, not self-efficacy alone.

How This Applies in Practice

Use this when: Planning continuing education or orientation focused on patient-centered communication for nursing professionals.

On your shift

  • Assess participants' communication needs and common clinical scenarios before selecting content, practice exercises, and feedback methods.
  • Measure self-efficacy and knowledge while also using observed skills, teach-back performance, or patient-experience measures when feasible.
  • Schedule follow-up assessment and coaching to determine whether skills persist and transfer into routine patient interactions.
Keep in mind: Immediate confidence gains do not establish durable behavior or patient benefit. Follow the education protocol, facility policy, and local competency requirements.

Key takeaways

  • The randomized waitlist-controlled study enrolled 157 nursing professionals across three hospitals.
  • Communication self-efficacy improved after training, with an estimated marginal mean difference of 10 points and a reported effect size of 0.81.
  • Subjective communication knowledge and attitudes also improved after training.
  • Effects on other secondary outcomes were limited, and further study is needed for communication behavior and patient-centered outcomes.

Practice implications

  • When implementing communication education, assess learner needs, include practice and feedback, and evaluate both confidence and observable skills after training. Use patient experience or teach-back measures where appropriate instead of treating course completion as evidence of changed care.

Limitations & cautions

  • The primary outcome was self-reported self-efficacy measured directly after training, and the waitlist design did not establish long-term durability. The study was limited to three German hospitals and did not demonstrate improvement in observed communication behavior, distress, or patient clinical outcomes.
  • AI-summarized from the linked source. Review the original article before applying to practice.

Citations

Exact source links

Public citations are filtered to exact credible source pages. Homepage-only or invalid links stay in admin review and are not shown here.

Patient education and counseling (PubMed)

Patient education and counseling (PubMed). Effectiveness of a patient-centered communication skills training in nursing care: Results of the randomized controlled KOMPAT-study.

Open original source

https://pubmed.ncbi.nlm.nih.gov/42470793/

Professional education only

This summary does not replace clinical judgment, facility policy, provider orders, or official guidelines. Verify practice changes against the original source and local protocol.

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