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Systematic ReviewResearchQuality Improvement

Education, technology, and audit-with-feedback each improved ED nurse triage quality

International Emergency Nursing (PubMed)Aug 1, 2025

AI-summarized from the linked source. Educational brief, not medical advice.

Brief summary

A systematic review found that education, technology, and audit-with-feedback each improved the quality of emergency department nurse triage.

What NurseJet pulled from the source

The review grouped triage-improvement strategies into education (64% of studies), technology (30%), and audit and feedback (6%), and reports all three were linked to short-term gains in triage accuracy, knowledge, and skills. The most common barriers were heavy workload and overcrowding; the strongest facilitators were nurse experience, interprofessional collaboration, and a unit culture of continuous improvement.

Why this matters for nurses

Triage is the first safety checkpoint of an ED visit, and the accuracy of that first decision shapes how quickly a deteriorating patient is seen. This may matter for nurses because it suggests triage accuracy is a trainable, auditable skill, and that pairing ongoing education with audit-and-feedback and frontline input is more likely to help than any single fix.

Bedside takeaway

Worth knowing that triage accuracy behaves like a trainable, auditable skill: education, technology, and audit-with-feedback each improved it, while workload and overcrowding degraded it.

Explain this for my unit

Key takeaways

  • Strategies fell into three buckets: education (64% of studies), technology (30%), and audit and feedback (6%).
  • All three were associated with short-term improvements in triage accuracy and skills.
  • Workload and overcrowding were the biggest barriers; nurse experience and teamwork were the biggest facilitators.
  • The authors emphasize continuous training, nurse input into triage tools, and validated audit tools.

Practice implications

  • Treat triage accuracy as a skill to refresh, not a one-time orientation task. Use validated triage tools and engage with audit-and-feedback when offered, and recognize that overcrowding and workload degrade triage quality, which is worth escalating as a safety issue.

Limitations & cautions

  • Most included studies measured only short-term outcomes, so the durability of triage improvements is uncertain. A systematic review summarizes diverse studies and does not prescribe a single triage protocol; follow your facility's validated triage system.
  • AI-summarized from the linked source. Review the original article before applying to practice.

Citations

Exact source links

Public citations are filtered to exact credible source pages. Homepage-only or invalid links stay in admin review and are not shown here.

International Emergency Nursing (PubMed)

International Emergency Nursing (PubMed). Strategies to improve the quality of nurse triage in emergency departments: A systematic review.

Open original source

https://pubmed.ncbi.nlm.nih.gov/40532318/

Professional education only

This summary does not replace clinical judgment, facility policy, provider orders, or official guidelines. Verify practice changes against the original source and local protocol.

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